NBAD online banking: how to login and use the platform

The technological advancements that we witness and use in the modern-day have made life so much easier and more convenient. One of these developments is online banking, which more people are embracing. Online banking allows customers of a particular bank to pay their bills, check their account balances, transfer money and view all their transactions. Systems have been put in place to ensure that all transactions are safe and secure. With NBAD online banking services, all these services are provided.

What is NBAD? NBAD is the acronym for National Bank of Abu Dhabi. NBAD, now FAB, is a bank that invests in technology and people to ensure that all customers get the best banking experience. The bank recently changed its name to First Abu Dhabi Bank (FAB). The bank’s headquarters is in the United Arab Emirates (UAE.) The services that the bank offers include internet, mobile and telephone banking as well as ATM services. One can also access all services from the bank branches. NBAD online banking services can be accessed through the official bank website. With NBAD online services, each customer is assured of secure transactions and convenient services.

How does NBAD online banking work?

To use the NBAD online banking UAE services, you need an internet-enabled device. On your mobile phone, tablet, laptop or desktop, open your browser and visit the NBADonline portal. If you are a new user, you should first register to create your NBAD login details. For already registered users, all you have to do is to log in. Follow the steps below to access NBAD online UAE services.

New users

All new years have to register to access the services. To register, you should have one of the following details:

• Your credit card number
• Your customer identity number
• Your debit card number

Follow the prompts to create your account.

Already registered users

All users who previously used the NBAD bank online platform, now FAB online, must create a new NBAD online login password to access the bank's services. The process is straightforward and involves these steps:

• On the portal, enter your NBAD online banking login details, that is, your username and password as you ordinarily would.
• A One Time Password (OTP) will be sent to your registered mobile phone number. Enter it.
• Create a new password.

You are now ready to access everything that online banking has to offer.

Which services can I access?

As a customer, these are the banking servicesthat you will access online. The services are available in both English and Arabic.

Product services

The product services that you can access are the following:

• Processing of your credit card balance transfer. It is an instant process. You can also make a Quick Cash request.
• Converting your credit card dealings into the Easy Payment Plan.
• Term Deposit booking – it is an instant process.
• You can open an iSave account instantly.
• You can request for loan payment deferrals.

Account or card services

The following account or card options are available:

• You can view your credit or account statements. These statements can be downloaded.
• You can update your personal details.
• You can view all the unbilled transactions for all your credit and debit cards.
• You can automate your utility bill payments to SEWA, AADC, SALIK, ETISALAT, ADDC, DU, DEWA, and FEWA.
• You can activate your debit and/or credit cards and reset your PIN.
• You can instantly create your beneficiary list.
• You can request for new cheque books.
• You can make charitable donations instantly.
• You can remit transfers with foreign exchange rates.

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Can I see my profile details when I log in?

When you log into your account, you will view all your personal details. These include:

• Your full name as it appears on your account(s).
• Your balances for all the accounts you own.
• All your account numbers and IBANs, where valid.
• Your last 12 statements if your account has statements.

Linking your beneficiaries in the new FAB system

All the existing beneficiaries that you listed with NBAD will remain unchanged in the new system. They will all be visible when you click the “Within FAB” section of the portal.

What happens to all my standing instructions?

Customers who had already set up their standing instructions such as utility bill will continue having them in the new FAB system.

Unavailable features when doing online banking

All customers should note that some FAB features cannot be accessed through online banking. The online facilities that you will be unable to access online include:

• Smart alerts
• Secure message centre
• Secure pass token

I am afraid of my information being hacked!

NBAD, now FAB, has a strict privacy policy that ensures customer confidentiality. The institution handles all personal details according to the applicable rules and regulations. Your personal information, therefore, will not be issued to any unauthorised persons. Your details will, on-demand, be availed to approved persons who include:

• Employees of the bank who deal with the products and services that you use.
• Employees of the bank from the marketing department.
• Staff members from the IT department who are concerned with service provision.
• Staff members from the accounting department who are involved in service delivery.

NBAD online banking services are convenient, fast and secure. NBAD, now FAB, is a bank that aims to provide all customers with top-class banking services. There are many features that you can access through online banking. The institution has put adequate measures to ensure that you and your money are protected from any malicious third parties. Create an account and enjoy the best online banking services today!

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Source: Legit.ng

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